Toilets Get the “Thumbs Down” from Visitors

The Matlock Bath Pavilion Group has found that more than half the visitors to the village think the toilets “Could be Much Better”. Many used the word “disgusting” to describe them. No one thought that the village was “Over-provided”.

The survey was conducted in response to a request by Derbyshire Dales District Council. The Group were asked to look at whether they could take over responsibility for the toilets near the Pavilion. Before doing this the Group wanted to see what they were taking on, and now they know!

We could provide a better service than is currently available, but things would have to change. One of the reasons that the survey came out with such a negative response was that damage was done to the toilets on Friday night. One hand dryer was ripped off the wall and another damaged.

No-one uses the toilets at night except when there is a special occasion, such as the Illuminations. We would obviously leave them open during these nights, but leaving them open every night exposes them to the certainty of vandalism.

The detailed results of the survey are below. In total 169 members of the public took part as they left the toilets.

Results of the Survey:

Could be much better_________86___51%

Needs some improvement_____52___31%

They are OK________________31___18%

Matlock Bath is over-provided___0___0%

Total_____________________169__100%

Gregor